GTC – Privacy policy

Terms and conditions – Privacy policy

The company REJIM TRANSPORT VTC TAXI provides transport services by means of Transport Vehicles with Driver (VTC), TAXI operator, also performs car rental, and concierge services, exclusively by reservation and at a prior estimate price. defined. Its transport prices are for a normal journey, excluding the cost of reservation fees, other fees or dynamic pricing (see article 1 detailing the potentially eligible costs).

The head office of REJIM TRANSPORT VTC TAXI is located at 13 rue Jules Froment, 69008 Lyon.

The company REJIM TRANSPORT VTC TAXI can subcontract its races to TAXI professionals who are also part of the T3P sector in the same way as the VTC’s as well as to satellite platforms such as UBER, BOLT, HEETCH, FRENOW or other platforms of the same economic model.

The company REJIM TRANSPORT VTC TAXI is a Taxi and VTC Agency. The regulation of this activity is governed by the Council of State (decision n° 391859 of the same day).

*The VTC rates and the potential fees payable are established according to the prefectural decree taxi fares of the department of Savoie (see decree) and according to code (see article.) Thus to respect the principle of break-even point.

*TAXI’S tariffs and potential fees payable are established according to the prefectural decree taxi tariffs of the department of Savoie. By legal obligation. (see decree).

The company REJIM TRANSPORT VTC TAXI is registered in the commercial register under the number 828 586 271 as Transport Car operators with Driver, TAXI operator, car rental, concierge as well as in the Register of “Transport Car Operators with Driver for the Ministry of the Environment, Energy and the Sea.”

Www.magic-vtc.fr and www.magic-vtc.com are both a commercial entity grouping together under the brand of Magic VTC © registered with the lNPI under the depositing number of 4590410, they are both names of domains created on the support and partner OVH supervised by the company “REJIM TRANSPORT VTC TAXI”. »

1. OBJECT

The purpose of these General Conditions is to define the conditions applicable to transport service contracts concluded between www.magic-vtc.fr/ www.magic-vtc.com (Magic VTC ©) and its customers. They serve as a sales contract.

By using the services of www.magic-vtc.fr/ www.magic-vtc.com (Magic VTC ©), the customer is presumed to have read these General Conditions of Sale and to have fully accepted them either tacitly (in having ordered orally by telephone (with the numbers: +33 4 69 14 29 28, +33 6 51 14 14 11, +33 7 69 14 29 28)), electronically on our sites www.magic-vtc.fr/ www. magic-vtc.com(Magic VTC ©), by phone (with the numbers: +33 4 69 14 29 28, +33 6 51 14 14 11, +33 7 69 14 29 28)) or in writing through the a text message (with the numbers +33 6 51 14 14 11, +33 7 69 14 29 28) or email (with the following email address: contact@magic-vtc.fr) by completing our online form, by writing on the networks WhatsApp (+33 6 51 14 14 11, +33 7 53 20 32 21), Facebook, Twitter, Tripadvisor, Google, Instagram mentioning our commercial entity Magic VTC © integrating our sites www.magic-vtc. en/ www.magic-vtc.com, or on our online chat provided by the Zendesk partner company through the Zopim tool.

Either by having accepted electronically by an acceptance plugin module on the site and application generating an audit report serving as electronic proof of acceptance of the T&Cs, or by means of an electronic signature complying with European EiDAS regulations contracted by CM.COM and DocuSign companies and partners.

This sales contract is a contract with commitment.

The reservation entails a firm commitment by the seller and the buyer concerning (see principle of deposit and deposit: Commercial Code. Deposits: Articles L232-12, L232-18 and s, L622-33, R123-182 and s. , R232-17, R663-13, R663-31 Deposit: Consumer Code, Articles L131-1 et seq.). :

– the obligation to buy for the consumer;
– and that of providing the goods, or the provision of services for the merchant.

There is in principle no possibility of withdrawal for the customer. Consequence: If you refuse to perform the contract, you will not only lose the deposit (if deposit paid), you must pay the total invoice if the payment option has been chosen in the form of “payment on board” under penalty of frivolity ( See French Penal Code, Article 313-5).

But in addition, the merchant can demand performance of the contract and claim damages from you in the event of default.

2 – FORMATION OF THE TRANSPORT SERVICE CONTRACT

You accept the general conditions of sale by validating a quote, by placing a reservation whether by phone, by email, on the site, on the application, under a tacit agreement, by validating the box “I have read and approved the T&Cs” on the site or by filling out a notice of payment, an order form, a invoice, or by notifying in writing (by the means mentioned in article 1 of this contract) with manual or electronic signature, preceded by a box with the following mention “I have read and approved the general conditions of sale good for agreement” or else by integrating the additional mention “good for agreement.”
Reminder of article 1:
By using the services of www.magic-vtc.fr/ www.magic-vtc.com (Magic VTC ©), the customer is presumed to have read these General Conditions of Sale and to have fully accepted them either tacitly (in having ordered orally by telephone (with the numbers: +33 4 69 14 29 28, +33 6 51 14 14 11, +33 7 69 14 29 28)), electronically on our sites www.magic-vtc.fr/ www. magic-vtc.com(Magic VTC ©), by phone (with the numbers: +33 4 69 14 29 28, +33 6 51 14 14 11, +33 7 69 14 29 28)) or in writing through the a text (with the numbers +33 6 51 14 14 11, +33 7 69 14 29 28) or email (with the following email address: contact@magic-vtc.fr) by completing our online form, by writing on the networks WhatsApp (+33 6 51 14 14 11, +33 7 53 20 32 21), Facebook, Twitter, Tripadvisor, Google, Instagram mentioning our commercial entity Magic VTC © integrating our sites www.magic-vtc. fr/ www.magic-vtc.com, or on our online chat provided by the Zendesk partner company through the Zopim tool.
Either by having accepted electronically by an acceptance plugin module on the site and application generating an audit report serving as electronic proof of acceptance of the GCS, or by means of an electronic signature complying with European EiDAS regulations subcontracted by CM.COM and DocuSign companies and partners.
This sales contract is a contract with commitment.

The Customer can request a service 24 hours a day, 7 days a week on the websites www.magic-vtc.fr/ www.magic-vtc.com (Magic VTC ©), on the app store and playstore application (Magic VTC ©), by the various means of existing social networks such as; WhatsApp, Facebook, Instagram, Twitter, TripAdvisor, Google or by phone at +33 6 51 14 14 11/+33 7 69 14 29 28/+33 4 69 96 49 00 incorporating the Magic VTC © brand.
The rates regardless of the communication tool used will always be presented in the form of an estimate of deposit. Except where applicable if the customer specifies that he would like a rate without additional costs on arrival, taking into account the various eligible costs specified in the said contract.
The customer provides all the information concerning his service request. He is solely responsible for this information, the following of which are considered essential to the contract: date of the transport service, place of pick-up, place of drop-off, pick-up time, number of passengers (adult/child), number of luggage(s), with baby seat(s) or not, with booster seat(s) or not, nature of the service (transfer, provision, concierge).
Reminder of article 1:
Www.magic-vtc.fr/ www.magic-vtc.com (Magic VTC ©) sets the price of the service based in particular on the information provided by the Customer. Exclusively by reservation and at a previously defined estimate price. These rates are for a normal trip, excluding the cost of reservation fees, other fees or dynamic pricing (see article – 3) detailing the potentially eligible costs).
*The VTC rates and the potential fees payable are established according to the prefectural decree taxi fares of the Savoie department (see decree) and according to code (see article.) Thus to respect the principle of break-even point.
*TAXI’S tariffs and potential fees payable are established according to the prefectural decree taxi tariffs of the department of Savoie. By legal obligation. (see decree).

The payment of the price is made in cash, by check. Or bank card via a secure electronic system (VADS, PLBS, PROXIMITY). Or by distance selling (VAD) whatever the means of communication used by the said contract through our external partner service providers: Payzen, Bnp, Paypal, MyPos, SumUp, Amex or Intia.
By communicating their bank details, the customer accepts in advance and unconditionally that Www.magic-vtc.fr/ www.magic-vtc.com (Magic VTC ©) proceeds with the secure transaction (VADS, PLBS, PROXIMITY) and authorizes by advances his bank to debit his account for the amount of the service.
By communicating their bank details, the customer accepts in advance and unconditionally that Www.magic-vtc.fr/ www.magic-vtc.com (Magic VTC ©) proceeds with the distance selling transaction (VAD) and authorizes in advance its bank to debit his account for the amount of the service.
After confirmation (acceptance of CGV either tacitly or on the various electronic media specified in the said contract, by the customer of his request for service and payment of the deposit estimate price (indicated on a first order form, in process and first good provisional order if the order has been placed on the site or on the application)) sends him, in return, by email or other means of electronic communication stipulated on the said contract, a reservation form summarizing the information related to the service to sign digitally.
Customer data is protected under GDPR. See the article on said contract regarding the General Data Protection Regulation” (in English “General Data Protection Regulation” or GDPR.
The customer is responsible for verifying the information contained in the booking voucher. If it is impossible for www.magic-vtc.fr/ www.magic-vtc.com (Magic VTC ©) to send the said reservation form by email, the reservation is presumed to comply with the customer’s request.

3 – PRICES
Www.magic-vtc.fr/ www.magic-vtc.com (Magic VTC ©) sets the price of the service based in particular on the information provided by the Customer.
Exclusively by reservation and at a previously defined estimate price. These prices are for a normal trip, excluding the cost of booking fees, other fees or dynamic pricing (see the article detailing the potentially eligible fees).
Reminder of article 1:
Www.magic-vtc.fr/ www.magic-vtc.com (Magic VTC ©) sets the price of the service based in particular on the information provided by the Customer. Exclusively by reservation and at a previously defined estimate price. These prices are for a normal trip, excluding the cost of reservation fees, other fees or dynamic pricing and any other potential fees payable on the said contract.
*The VTC rates and the potential fees payable are established according to the prefectural decree taxi fares of the Savoie department (see decree) and according to code (see article.) Thus to respect the principle of break-even point.
*TAXI’S tariffs and potential fees payable are established according to the prefectural decree taxi tariffs of the department of Savoie. By legal obligation. (see decree).
The prices indicated in our tariffs include VAT at the rate set by the regulations in force for transport services (10% for transfers, 20% for MAD provision), driver service, fuel and unlimited insurance for passengers. people transported, tolls are included in the transport.
Fees payable under the terms and conditions of the T&Cs: Damage to the vehicle, parking fees, waiting fees, travel costs, dynamic pricing, night fare, approach fare, empty return, icy or snowy road surcharge, detour, regulation vehicle range fees, reservation fees, cancellation, postponement, animal fees and valet parking or concierge service, regulation fees for a new trip or request for a service of any kind.
Method of calculation for the deposit: estimated price of the transfer going to the fixed price and not fixed (for payment on board) or estimated price to the fixed price and not fixed of approach or return empty of the transfer + (or not) 50% of the reservation costs of the price excluding VAT of this tariff = amount of the deposit collectable as a result of the various costs payable. The deposit is rounded off to the tenth, to the hundredth to the upper thousandth.
Details of fees payable:
Reminder of article 1:
Www.magic-vtc.fr/ www.magic-vtc.com (Magic VTC ©) sets the price of the service based in particular on the information provided by the Customer. Exclusively by reservation and at a previously defined estimate price. These prices are for a normal trip, excluding the cost of reservation fees, other fees or dynamic pricing and any other potential fees payable on the said contract.
*The VTC rates and the potential fees payable are established according to the prefectural decree taxi fares of the Savoie department (see decree) and according to code (see article.) Thus to respect the principle of break-even point.
*TAXI’S tariffs and potential fees payable are established according to the prefectural decree taxi tariffs of the department of Savoie. By legal obligation. (see decree).

Pursuant to the Consumer Code – Article L112-3: Only the variable 15% to 50% of reservation costs are not included in the price, as well as any costs related to traffic and increases in delays, dynamic pricing (linked to supply and demand or high night fare up to a coefficient of 1.4) or the approach fare, the fare for returns or empty outgoing journeys (approach fare): the two fares are lower or equal ( 0% to 100%) at the estimated rate proposed for the transfer.
Reminder of the fees payable provided for by the terms of the GCS: Deterioration of the vehicle, parking costs, waiting costs, travel costs, dynamic pricing, night rate, approach rate, empty return, icy or snowy road surcharge, detour, regulation of vehicle range costs, reservation costs, cancellation, postponement , animal fees and valet or concierge service, new race regulation fees or service request of any kind.
Method of calculation for the deposit: estimated price of the transfer going to the fixed price and not fixed (for payment on board) or estimated price to the fixed price and not fixed of approach or return empty of the transfer + (or not) 50% of the reservation costs of the price excluding VAT of this tariff = amount of the deposit collectable as a result of the various costs payable. The deposit is rounded off to the tenth, to the hundredth to the upper thousandth.

Details of fees payable:
Reminder of article 1:
Www.magic-vtc.fr/ www.magic-vtc.com (Magic VTC ©) sets the price of the service based in particular on the information provided by the Customer. Exclusively by reservation and at a previously defined estimate price. These prices are for a normal trip, excluding the cost of reservation fees, other fees or dynamic pricing and any other potential fees payable on the said contract.
*The VTC rates and the potential fees payable are established according to the prefectural decree taxi fares of the Savoie department (see decree) and according to code (see article.) Thus to respect the principle of break-even point.
*TAXI’S tariffs and potential fees payable are established according to the prefectural decree taxi tariffs of the department of Savoie. By legal obligation. (see decree).

Pursuant to the Consumer Code – Article L112-3: Only the variable 15% to 50% of reservation costs are not included in the price, as well as any costs related to traffic and increases in delays, dynamic pricing (linked to supply and demand or high night fare up to a coefficient of 1.4) or the approach fare, the fare for returns or empty outgoing journeys (approach fare): the two fares are lower or equal ( 0% to 100%) at the estimated rate proposed for the transfer.
Reminder of the costs payable under the terms and conditions of the GCS: Damage to the vehicle, parking costs, waiting costs, travel costs, dynamic pricing, night rate, approach rate, empty return, icy or snowy road surcharge, detour , regulation of vehicle range costs, reservation costs, cancellation, postponement, animal costs and valet or concierge service, regulation costs for us beautiful race or service request whatever the nature.
The packages offered by the platform are considered as a fixed estimate and are not fixed prices, so they include a precise travel time and a precise number of kilometers calculated by the Google Maps cartography integrated into the price simulator on the sites www. .magic-vtc.fr/ www.magic-vtc.com (Magic VTC ©) and the Appstore and Playstore application.
Beyond this estimate the package will be exceeded and the customer will be considered out of package. In this case, the potentially payable costs will be applicable in the form of additional costs.

Reminder of the thermal package:
“The fixed price is a pricing element, defined in advance and independent of the quantities consumed or produced.
It can also be the fixed term of mixed pricing which then also includes a variable term for quantities exceeding a certain threshold.
Concluding a fixed price does not prevent inflation from being taken into account by means of a revision formula.
This term can for example be used in the following cases:
telephone package, internet package, including either a minimum number of minutes (fixed term) or a subscription for the duration independent of actual consumption
fixed price for labor or travel expenses, independent of the duration of the work carried out in a range of predefined services, or coming to be added to it in an incompressible way.
subscription package for ski lifts in alpine resorts, often sold by the day regardless of the number of journeys made. »

Reminders of booking fees:
What are the booking fees?
Www.magic-vtc.fr/ www.magic-vtc.com (Magic VTC ©) charges booking fees to travelers or tenants who book on our platform.
As you know the VTC is a car rental service with driver.
These fees allow us to cover certain operating costs of our websites, our applications, cover the management of your purchase orders and invoicing, as well as any form of communication considered as concierge services such as telephone services or WhattApps, particularly :
• ensure the security of transactions
• develop websites and improve user experience
• provide 24/7 assistance to owners and travelers *marketing: you ensure good visibility on the internet and easy access to our platform and in some cases guarantee you a fixed price.
How are these booking fees calculated?
The booking fee is a percentage of the total rental price. Their amount generally varies between 15 to 50% of the total amount excluding tax.
Sometimes they can be offered as part of commercial gestures.
The costs are variable and cannot be displayed in a fixed way beforehand, the commercial code under the Consumer Code – Article L112-3 obliges us in this type of case to annotate it on the order form “that there is a booking fee as part of a chargeable fee. »

Note: Security deposit and taxes are not included in the calculation of the booking fee.
Are the booking fees refundable?
• If the tenant cancels the reservation, the cancellation conditions you have chosen will apply and the reservation costs will not be refunded.
Remark :
• If you cancel the reservation, the tenant cannot be refunded if deposit, deposit or deposit paid.
Only a non-refundable credit will be issued to be used without any time limit.
If a customer orders and the platform cannot honor a race in a context of force majeure, www.magic-vtc.fr/ www.magic-vtc.com (Magic VTC ©) may, as a commercial gesture, offer reimbursement of the race in the form of credit. The platform does not reimburse any amount advanced in the form of liquidity.
The rate of these costs is fixed to be able to cover the time of the switchboard, maintenance of the site, order form, invoicing and booking. They are also calculated on the basis of market fees for the independent secretarial sector. The median rate excluding tax is €30 excluding tax per hour.
The empty return costs or the approach costs will depend on the reservation calendar, the increase in delay, night or traffic will depend on the traffic or the delay of the customer as well as a deposit where during the transaction will be blocked from the total amount of all these costs. using a bank imprint.
The rest of the increase costs are calculated according to actual findings; namely: Damage to the vehicle, parking costs, waiting costs, travel costs, dynamic pricing, approach price, empty return, icy or snowy road surcharge, detour, regulation of vehicle range costs, reservation costs, cancellation, report, animal fees and valet or concierge service, regulatory fees for new races or service requests of any kind.

All the potentially payable costs present on the said contract can be communicated to the customer after the service or communicated to the customer on board the vehicle, drawing inspiration from the prefectural decrees taxi tariff of the Rhône and the Alpes-Maritimes.
All potentially payable fees have been communicated to the customer under the Consumer Code – Article L112-3.
Part or all of the deposit will be collected depending on the various previous factors (on said contract) in particular where the customer does not show up on the day of the reservation. In this case the deposit will be cashed in full. All these costs are variable and communicated to the customer under the Consumer Code – Article L112-3.

The prices offered are linked to two types of transfer vehicle: ECO class (Mercedes Benz, Sedan or SUV type) and BUSINESS CLASS sold in VAN or XL (Mercedes-Benz CLASS V type or family TYPE).
The package is only applicable for the eco category. Pricing in VAN is based on the horokilometric.

However, if the customer does not book within the time allowed (24 hours before) the horokilometric will be applicable in particular to the eco sedan. The pricing varies according to the season, refer to the price list: https://www.magic-vtc.fr/tarifs-devisgratuitenligne/.

The PRESTIGE class is at the same price as the VAN OR XL. For example: vehicle model type “Mercedes-Benz Class E or S.”
Thus, if there is a lack of eco vehicle, a business class vehicle will be sent to you for your support and additional costs will be added specified on your order forms under the Consumer Code – Article L112-3.

What the non-package includes: traffic increase, delay, availability, night increase, increase linked to variable dynamic pricing according to supply and demand and whose choice of coefficient will be completely free by the driver (the pricing dynamic includes in particular for cases of force majeure the change of category of vehicle), the reservation costs, the approach price, icy or snowy road increase, the price of the empty return, the luggage service or other service such as a sign, valet parking service etc (fees potentially payable specified on said contract)…
Fees for reservations, delays, traffic, dynamic pricing, baggage service, other service provision and potentially payable fees (specified on said contract) that are not part of the package offered by the platform or the night increase, icy or snowy road increase will be charged on board the vehicle, by direct debit, payment on board by check or cash.

Because any type of reservation, whether it is already paid for or not, will be the subject of a bank imprint to prevent any act of mischief, in particular “no show” (specified on the said contract),
The direct debit or payment on board the vehicle may be justified at the customer’s request, by email with a global pro-format invoice including the potential payable costs (specified on the said contract), by simple notification without specifying the global cost or with a umpteenth electronic or manual order form, presented on board the vehicle by the driver or by email, expressing the total cost of your price according to the procedures established and specified on the said contract in article 2 and 1.

Packages are applicable only when the customer reserves 24 hours in advance.
The bank imprint will also be used to take the deposit equivalent to the sum of the invoice if it is reserved before it is paid by credit card or if the customer chooses payment on board.

4 – RULES
You hereby authorize the company REJIM TRANSPORT VTC TAXI as well as the platform www.magic-vtc.fr/ www.magic-vtc.com (Magic VTC ©) to submit your payments by all these means of payment: Accepted payment methods : Cash, bank transfer, checks, bank cards (Visa, MasterCard, Amex etc. in VADS or VAD).
Any transport service by transfer or provision is payable when ordering. Remote payment over the phone by providing us with; copy of identity card, bank card and payment notice, order form or invoice completed and signed.

Reminder of our procedures in article 2:
The payment of the price is made in cash, by check. Or bank card via a secure electronic system (VADS, PLBS, PROXIMITY). Or by distance selling (VAD) whatever the means of communication used by the said contract through our external partner service providers: Payzen, Bnp, Paypal, MyPos, SumUp, Amex or Intia.

By communicating their bank details, the customer accepts in advance and unconditionally that Www.magic-vtc.fr/ www.magic-vtc.com (Magic VTC ©) proceeds with the secure transaction (VADS, PLBS, PROXIMITY) and authorizes by advances his bank to debit his account for the amount of the service.
By communicating their bank details, the customer accepts in advance and unconditionally that Www.magic-vtc.fr/ www.magic-vtc.com (Magic VTC ©) proceeds with the distance selling transaction (VAD) and authorizes in advance its bank to debit his account for the amount of the service.

After confirmation (acceptance of the GCS either tacitly or on the various electronic media specified in the said contract, by the customer of his request for service and payment of the deposit estimate price (indicated on a first order form, in progress of processing and first provisional order form if the order has been placed on the site or on the application)) sends him, in return, by email or other means of electronic communication stipulated on the said contract, a reservation form summarizing the information related to the service to be signed digitally.

Customer data is protected under GDPR. See the article on said contract regarding the General Data Protection Regulation” (in English “General Data Protection Regulation” or GDPR.

The customer is responsible for verifying the information contained in the booking voucher. If it is impossible for www.magic-vtc.fr/ www.magic-vtc.com (Magic VTC ©) to send the reservation voucher by email, the reservation is presumed to comply with the customer’s request.

By accepting the general conditions of sale, the customer authorizes the use of his bank card as well as the safeguarding of his data for remote payments and for other potential reservations as well as for all the costs which will be added after the service and once observation of this within an indefinite authorized limit. The customer hereby accepts the safeguarding of all his personal information for potential commercial procedures.

Customer data is protected under GDPR. See the article on said contract regarding the General Data Protection Regulation” (in English “General Data Protection Regulation” or GDPR.

Payment on board: As in all businesses, when you book any service the merchant will always ask you for a payment guarantee.

In this case it is the rental of a car with driver with a facility of “payment atedge. »
So it goes without saying that the company asks for a guarantee which will allow you in addition to that to ensure a driver during the pickup.
Reminder of our procedure during the formation of the contract in article 2:
After confirmation (acceptance of the GCS either tacitly or on the various electronic media specified in the said contract, by the customer of his request for service and payment of the deposit estimate price (indicated on a first order form, in progress of processing and first provisional order form if the order has been placed on the site or on the application)) sends him, in return, by email or other means of electronic communication stipulated on the said contract, a reservation form summarizing the information related to the service to be signed digitally.

The company REJIM TRANSPORT VTC TAXI as well as the platform www.magic-vtc.fr/ www.magic-vtc.com (Magic VTC ©) reserve the right to deduct any sum plus compensation costs on the basis of the information provided by the customer in the event of fraud (grivelry or trickery) article 313-5 of the Penal Code.

Payment on board is considered a commercial gesture and defers payment for the outward journey to the performance of the service. If the customer wishes to cancel the race, the latter will have to be liable for the full price of the race.
For payments on board you will be asked for a guarantee, this is a bank guarantee in the form of a pledge which will guarantee the ability of a customer to pay the costs in the event of costs payable provided for by the terms of the GCS: Damage to the vehicle, parking costs, waiting time, travel costs, dynamic pricing, approach fare, empty return, icy or snowy road surcharge, detour, regulation of vehicle range fees, reservation fees, cancellation, postponement, animal fees and valet or concierge service, fees regulation of new races or request for service whatever the nature.

A deposit will be taken in the event of a breach of the customer’s commitments as stipulated in the said contract, from then on a bank imprint will be made for the amount due by the customer registered on the first order form or the final order form.

The company REJIM TRANSPORT VTC TAXI as well as the platform www.magic-vtc.fr/ www.magic-vtc.com (Magic VTC ©) reserve the right to charge an additional sum in the context of damage for compensation. This sum is fixed by the company REJIM TRANSPORT VTC TAXI. But the bank imprint made upstream is only a pledge deposit so as to guarantee you a driver for your pick-up and the commitment to the good repute of our services.

In case of late payment:
Every 45 days the invoice will be increased by 4.16% as provided for in Art L 441-6 of the Commercial Code.
And this excludes bailiff management fees and lawyers’ fees, disbursements and expenses.

The late payment rate for professionals is set freely by the merchant in accordance with the law.
Payments are cash. Cash payment: the customer has the obligation to pay for the goods or services on the day of delivery or performance.
The interest rate provided for by the T&Cs generally corresponds to the semi-annual key rate (refinancing or Refi rate) of the European Central Bank (ECB), in force on January 1 or July 1, plus 10 points.
Example: 10.00% (0.00 + 10) for penalties due since July 1, 2019. 5 –

RESERVATION AND CANCELLATION
5 – 1 – RESERVATION:

Any reservation implies the unreserved acceptance of these general conditions of sale.
The customer and the service provider undertake to respect all the clauses mentioned in this contract.
No modification may be made to the above conditions without prior agreement between the parties.
This contract would be suspended by the platform www.magic-vtc.fr/ www.magic-vtc.com (Magic VTC ©), the charges may be postponed or canceled as of right and without compensation (this includes in particular the reimbursement of the race) of any kind in all recognized cases of force majeure (event outside www.magic-vtc.fr/ www.magic-vtc.com (Magic VTC ©)) such as disruption of traffic lanes, bad weather , demonstration, accident, breakdown or malfunction of telecommunications networks, shortage of labor or materials, etc.
The contract is not deemed concluded until the order is placed through the various communication tools delivered by the platform www.magic-vtc.fr/ www.magic-vtc.com (Magic VTC ©).

Reminder of article 1:
By using the services of www.magic-vtc.fr/ www.magic-vtc.com (Magic VTC ©), the customer is presumed to have read these General Conditions of Sale and to have fully accepted them either tacitly (in having ordered orally by telephone (with the numbers: +33 4 69 14 2928, +33 6 51 14 14 11, +33 7 69 14 29 28)), electronically on our websites www.magic-vtc.fr/ www.magic-vtc.com (Magic VTC ©), by telephone (with the numbers: +33 4 69 14 29 28, +33 6 51 14 14 11, +33 7 69 14 29 28)) or in writing by means of a text message (using the numbers +33 6 51 14 14 11, +33 7 69 14 29 28) or email (with the following email address: contact@magic-vtc.fr) by completing our online form, in writing on WhatsApp networks (+33 6 51 14 14 11, +33 7 53 20 32 21), Facebook, Twitter, Tripadvisor, Google, Instagram mentioning our commercial entity Magic VTC © integrating our sites www.magic-vtc.fr/ www.magic-vtc.com, or on our online chat provided by the partner company Zendesk through the Zopim tool.

Either by having accepted electronically by an acceptance plugin module on the site and application generating an audit report serving as electronic proof of acceptance of the GCS, or by means of an electronic signature complying with European EiDAS regulations subcontracted by the company and partner CM.COM and DocuSign.

Any reservation of a car with driver is compulsory and must be made at least 24 hours in advance by our sites www.magic-vtc.fr/ www.magic-vtc.com (Magic VTC ©), by telephone (with the numbers: + 33 4 69 14 29 28, +33 6 51 14 14 11, +33 7 69 14 29 28)) or in writing by means of a text message (using the numbers +33 6 51 14 14 11, +33 7 69 14 29 28) or email (with the following email address: contact@magic-vtc.fr) by completing our online form, in writing on WhatsApp networks (+33 6 51 14 14 11, +33 7 53 20 32 21), Facebook, Twitter, Tripadvisor, Google, Instagram mentioning our commercial entity Magic VTC © integrating our sites www.magic-vtc.fr/ www.magic-vtc.com, or on our online chat provided by the Zendesk partner company through the Zopim tool. at the last minute by telephone depending on availability; in this case the driver reserves the right to set the amount of the pricing according to the VTC law in force and the TAXI price decree.

Special feature for station and airport pick-up:
• As soon as you arrive turn on your mobile phone.
• The driver reserves the right to postpone his pick-up according to the terms stipulated in the said contract.
• Please note in “additional information” when booking the flight or train number or any other information used to facilitate pick-up or to personalize your journeys (reception sign, concierge, musical playlist, still water, sparkling water , etc…).

For flights, if you do not have checked baggage in the hold, the 15-minute waiting time included in the fare is generally sufficient. However, if you need to retrieve checked baggage and/or if you are coming from a non-European destination, the time taken to leave the plane, the baggage claim and any checks by the police require quite long delays.
To avoid having to pay for a wait, we advise you to add a margin of 30 minutes for your pickup.

A 30-minute beat is granted to the driver from the time of taking charge of the order form.
For example: if your pick-up is set at 12:00 p.m., the actual pick-up will be between 12:00 p.m. and 12:30 p.m.
Reminder :
Every 45 days the invoice will be increased by 4.16% as provided for in Art L 441-6 of the Commercial Code.

And this excludes bailiff management fees and lawyers’ fees, disbursements and expenses. The late payment rate for professionals is set freely by the merchant in accordance with the law. Payments are cash.
Cash payment: the customer has the obligation to pay for the goods or services on the day of delivery or performance.
The interest rate provided for by the T&Cs generally corresponds to the semi-annual key rate (refinancing or Refi rate) of the European Central Bank (ECB), in force on January 1 or July 1, plus 10 points.
Example: 10.00% (0.00 + 10) for penalties due since July 1, 2019.
Cash payment: all orders must be paid in advance and will be counted as a deposit for the estimate only. The order is paid in advance either in the form of a deposit or in the form of a deposit.

The rate of payment of the deposit is 100% of the price of the estimate of the service, VAT included. (Article L. 114-1 of the Consumer Code).
Thus the customer has the obligation to fully pay his “return trip” in the form of an estimate deposit, and the rest of the order form or the invoice integrating potential outward or return journeys.

Payment on board is considered a commercial gesture and defers payment for the outward journey to the performance of the service. If the customer wishes to cancel the race, the latter will have to be liable for the full price of the estimate ofof the race.

For payments on board you will be asked for a guarantee (see article 3 of the said contract), this is a bank imprint which will guarantee the ability of a customer to pay the potentially payable costs stipulated in the said contract.

5 – 2 – CANCELLATION:
A reservation cannot be canceled by the customer.
Any amount advanced by the customer in cash, by check, by credit card or online payment is considered a deposit. If the customer refuses to complete the reservation or registration and decides to cancel the race, the sum will be lost in full under articles L21 4-1 to L214-4 of the consumer code.
If a customer orders and the platform www.magic-vtc.fr/ www.magic-vtc.com (Magic VTC ©) could not honor a service in the context of force majeure (mentioned on the said contract), www.magic- vtc.fr/ www.magic-vtc.com (Magic VTC ©) may, as a gesture of goodwill, offer reimbursement of the trip in the form of a non-refundable credit note in the form of cash. A credit valid for an unlimited period of time. The platform www.magic-vtc.fr/ www.magic-vtc.com (Magic VTC ©) does not reimburse any amount advanced in the form of cash.
Payment on board is considered a commercial gesture and defers payment for the outward journey to the performance of the service. If the customer wishes to cancel the race, the latter will have to be liable for the full price of the service.
In the event that the customer refuses to pay his invoice or his order: the platform reserves the right to collect the amount of the deposit which will be equivalent to the amount of the price of the race as well as additional costs and compensation.

Any amount paid in advance on the sites www.magic-vtc.fr/ www.magic-vtc.com (Magic VTC ©) and the AppStore and Playstore application (Magic VTC ©), or directly to an agent or manager, will be considered as a deposit whatever the means of payment used.

Reminder :
Article L214-1 to L214-4 of the consumer code which stipulates that:
The deposit is an amount paid in advance by a customer when making a purchase. The deposit entails a firm commitment by the seller and the buyer concerning:
– the obligation to buy for the consumer;
– and that of providing the goods for the merchant or the provision of services;
There is in principle no possibility of withdrawal, neither for you nor for the merchant. Consequence: If you refuse to perform the contract, you not only lose the deposit, but the merchant can also demand performance of the contract and claim damages from you in the event of default.
Failure to pay for a simple order is punishable by law. Harshness is prohibited in France.
The term used in the French penal code is “filouterie”. Under article 313-5 of the Penal Code.
It is an act that consists in ordering a service that one will refuse to pay for, or for which one is aware that one will not have the means to pay for it.
The offense is constituted if:
• the service has been ordered by the customer;
• the service has been consumed (meal started or finished, room occupied, taxi trip taken, fuel tank filled, etc.);
• the client is materially unable to settle his debt or is determined before consuming not to pay;
the fraudulent intention is recognized (this fraudulent intention must be prior to the consumption, the offense is not necessarily constituted, for example, if the consumer forgets to pay because he is busy on the phone, or leaves suddenly because of an event of force majeure or even because he disturbed by smoke or noise).
In common parlance, we speak of fraud for serious acts, and of free-riding for less serious acts.

Examples of trickery:
Leaving a restaurant, bar, hotel after being served, without paying the bill or bill;
get fuel and leave without paying.
take the taxi and leave it without paying the fare.
Examples of free-riding:
Take the train without a ticket (variant: travel in first class with a second class ticket);
not paying the toll;
not paying for parking, parking;
“cheating” on his age, for example, in order to benefit from a reduced rate (cinema, museum, etc.).
Penalty in French law
Filouterie is punished by a six-month prison sentence and a fine of €7,500 and possibly by an additional penalty (for example: ban on issuing cheques) or substitution (for example: community service).
This penalty can be compared to those for acts of free-riding, generally sanctioned by a contraventional fine (less than 1,500 euros).

5 – 3 – PRICE INCREASE / DELAY / CORK / TRAFFIC

All delay of the passenger(s), or any wait exceeding the time of the package indicated on our simulator www.magic-vtc.fr/ www.magic-vtc.com (Magic VTC ©) and the AppStore application and Playstore (Magic VTC ©) or any deviation in addition to the Km indicated on our simulator or compared to the pick-up time indicated in the provisional or final booking form, results in an increase in the price of the service, in the event that in particular, the customer notifies the driver in advance by telephone on +33 4 69 96 49 00/+337 69 14 29 28/+33 6 51 14 114 11 for delays according to the following terms.

VTC:
• More than 15 minutes late: 10 euros
• More than 30 minutes late: 25 euros
• For any additional half-hour delay: 25 euros.
This amounts to 0.83 cents per minute, these prices also apply to heavy traffic or traffic jams or any type of deviation due to unforeseen events such as disruption of traffic lanes (works, etc.) bad weather, demonstrations, accidents, failure or malfunction of telecommunications networks. This price therefore applies in the form of traffic surcharges as stipulated in the said contract. It can either be observed by an agent, the driver or by means of a horokilometric counter on board the vehicle as permitted by the VTC regulations in force as well as the Thévenoud and Grand Guillaume laws.

TAXI:
Any waiting is charged at 0.51EUR per minute (TAXI) or 30.70EUR per hour. These prices also apply to heavy traffic or traffic jams or any type of deviation due to unforeseen events such as disruption of traffic routes (works, etc.), bad weather, demonstrations, accidents, breakdowns or malfunctions of telecommunication networks. This price therefore applies in the form of traffic surcharges as stipulated in the said contract. It can either be observed by an agent, the driver or by means of a horokilometric counter on board the vehicle as permitted by the TAXI regulations in force.

The payment of these increases occurs at the latest when the passenger(s) board the vehicle. Or at the end of the race.

In the event of the client’s absence at the meeting place, beyond the first 15 free minutes, without any manifestation on his part, or response to the driver’s phone call, or other means of communication such as WhatSapp, Viber, by Email, SMS, the service will be definitively lost, without the possibility of postponement and without being able to claim any refund.

6 – QUALITY OF SERVICE

Transporting people for a fee is a regulated activity.
Only authorized vehicles can perform this service and:
Provided with a professional card number issued by the prefecture.
Provided with a registration certificate issued by the Ministry of Ecology, Sustainable Development and Energy, Office for the organization of road passenger transport / VTC pole or ADS.
Provided with a registration badge affixed to the windshield of the vehicle. www.magic-vtc.fr/com undertakes to carry out or have carried out the transport services in accordance with the reservation form and in compliance with all regulations and legislation in force.
In the event of subcontracting, the platform www.magic-vtc.fr/ www.magic-vtc.com (Magic VTC ©) of the company REJIM TRANSPORT VTC TAXI. Ensures that the people and companies it uses meet the same conditions.

7 – RESPONSIBILITIES
Www.magic-vtc.fr/ www.magic-vtc.com (Magic VTC ©) is guaranteed by a notoriously solvent insurance company which covers the risks related to its activity in accordance with the regulations in force.
In the event of a dispute, the responsibility of the company www.magic-vtc.fr/ www.magic-vtc.com (Magic VTC ©) can only be retained on the condition that the customer provides proof of faulty behavior on the part of the latter and of a causal link with the damage invoked.
The unlimited multi-risk insurance of the company www.magic-vtc.fr covers the liabilities related to the company.

The customer is legally and criminally responsible for his actions.

7 – 1 – RESPONSIBILITY OF THE CUSTOMER AND OF PERSONS TRANSPORTED
The customer undertakes for himself and for the passengers for whom he has contracted with www.magic-vtc.fr/ www.magic-vtc.com (Magic VTC ©) to behave like a good father from the start. load, in particular, respecting the driver and the transport equipment as well as the following provisions:
Compliance with the rules of the Highway Code (wearing a seat belt, car seat, booster seat, etc.).

Smoking, eating and transporting hazardous materials are prohibited.
If necessary, your driver will make a stop on the way.
Prohibition of the consumption of alcohol on board the vehicle.
Baggage is accepted and remains the responsibility of the customer.
The platform www.magic-vtc.fr/ www.magic-vtc.com (Magic VTC ©) of the company REJIM TRANSPORT VTC TAXI cannot be held responsible in the event of damage and/or loss of luggage or electronic device (telephone, tablet etc.).
Any damage to the vehicle, due to the customer, will be entirely at his expense.
For all other damage leading to immobilization of the vehicle: – Actual billing + Immobilization costs + Loss of revenue on an average of the last 3 months.
In the event of damage resulting in a yearcancellation of the following service, a fixed fee of €450.00 will be applied in addition, payable immediately by credit card, cash or check.

Cleaning in the event of vomit will be invoiced at €150.00 including tax in addition to the service payable immediately by credit card, plus the immobilization of the vehicle for €200.00, which will make a total sum in the event of damage of €350. €.00 payable immediately by credit card.
Pets, large or small, are accepted, provided they are in a transport cage.
Large assistance dogs are allowed. Transport with animal will be charged at 150€.

Failure to comply with these provisions engages the exclusive responsibility of the customer and passengers both with regard to www.magic-vtc.fr/ www.magic-vtc.com (Magic VTC ©) and third parties.

The platform www.magic-vtc.fr/ www.magic-vtc.com (Magic VTC ©) of the company REJIM TRANSPORT VTC TAXI declines any responsibility concerning the actions of its customer before and after his transport. www.magic-vtc.fr/ www.magic-vtc.com (Magic VTC ©) reserves the right to refuse to take charge of, or disembark, a passenger who does not respect these obligations, as well as a passenger intoxicated or proof of verbal or physical aggression, in this context any sum advanced by the customer will be definitively lost.
These potentially payable costs are communicated to customers under the terms of consumption under the Consumer Code – Article L112-3.

7 – 2 – COMPLAINTS
Any claim is admissible only within 5 days of the execution of the transport service concerned. Any dispute is dealt with by the Courts instead of the Head Office of the company REJIM TRANSPORT VTC TAXI.

8 – PROVISION / TRANSFER 8 – 1 – TRANSFER:

The transfer service begins at the address of the headquarters of the company REJIM TRANSPORT VTC TAXI and ends upon the arrival of the customer at the planned address.

8 – 2 – PROVISION:

MAD provision: transport is limited in mileage within the framework of provision by the hour:
25 kilometers for 1 hour of availability,
125 kilometers for 5 hours of availability. Any hour started is due in full.
Our simulator informs you only about an estimate. An estimate must be drawn up for the provision (MAD) and the prices are not fixed.

Use of personal data collected

Comments

When you leave a comment on our site, the data entered in the comment form, but also your IP address and the user agent of your browser are collected to help us detect unwanted comments.

An anonymized string created from your email address (also called a hash) can be sent to the Gravatar service to check if you are using it. The privacy policy of the Gravatar service is available here: https://automattic.com/privacy/. After validation of your comment, your profile photo will be publicly visible next to your comment.

Médias

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Contact Forms
Cookies

If you leave a comment on our site, you will be asked to save your name, e-mail address and website in cookies. This is only for your convenience so that you do not have to enter this information if you leave another comment later. These cookies expire after one year.

If you have an account and log on to this site, a temporary cookie will be created to determine if your browser accepts cookies. It does not contain any personal data and will be deleted automatically when you close your browser.

When you log in, we will set a number of cookies to save your login information and screen preferences. The lifetime of a login cookie is two days, and the lifetime of a screen option cookie is one year. If you check “Remember me”, your cookie will be stored for two weeks. If you log out of your account, the cookie will be deleted.

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Articles on this site may include embedded content (e.g. videos, images, articles…). Content embedded from other sites behaves in the same way as if the visitor were visiting that other site.

These websites may collect data about you, use cookies, embed third-party tracking tools, track your interactions with such embedded content if you have an account logged into their website.

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Use and transmission of your personal data
How long you can store your data

If you leave a comment, the comment and its metadata are kept indefinitely. This makes it possible to automatically recognize and approve subsequent comments instead of leaving them in the moderation queue.

For users who register on our site (if possible), we also store the personal data indicated in their profile. All users can view, modify or delete their personal information at any time (except for their username-ice). The site managers can also view and modify this information.

The rights you have over your data

If you have an account or if you have left comments on the site, you can request to receive a file containing all the personal data we have about you, including those you have provided. You may also request the deletion of your personal data. This does not include data stored for administrative, legal or security purposes.

Transmission of your personal data

Visitor comments can be verified using an automated service to detect unwanted comments.

How we protect your data

Cookies

Legal

This site uses cookies to ensure its security and to offer you personalized content. Cookies allow us to understand how users navigate our site and to make improvements. We may use third parties to place cookies on this website in order to provide you with advertisements on other websites. See our Cookie Statement for more information about our use of cookies, these third parties and our use of cookies.

COOKIE STATEMENT (GLOBAL)
Effective Date: May 25, 2018

Magic VTC ©, its affiliates, third parties and other partners use cookies and other identification technologies on their websites, mobile applications, email communications, advertisements and other online services (collectively, the “Services”) for a variety of purposes, including to : authenticating users, remembering user preferences and settings, determining the popularity of content, delivering and measuring the effectiveness of advertising campaigns, analyzing site traffic and trends, and generally understanding the online behaviors and interests of people who interact with the Services. Visit here to learn more about the types of cookies we use, how we use them, and how you can exercise your choices.

Overview of Cookies and Related Technologies

Cookies are small text files that are stored on your browser or device by websites, applications, online media and advertisements, and used to remember your browser or device during and between visits. We also use other technologies that can identify you or the devices you use.

For example, “web beacons” are small blocks of code embedded in (or called by) a web page, application or advertisement that can retrieve certain information from your device or browser, such as: device type, operating system, browser type and version, website visited, time of visit, referring website, IP address, ad identifiers and other similar information such as a small text file (cookie) that uniquely identifies the device. Pixels provide the means by which third parties can set and read HTTP cookies from a domain they do not operate themselves, and collect information about visitors to that domain, usually with the permission of the domain owner.

Local storage” generally refers to another location on a browser or device where information may be stored by websites, advertisements or third parties (such as local HTML5 storage and browser cache).

Software Development Kits (SDKs) work like pixels and cookies, but in mobile application contexts, which is not always the case with pixels and cookies. The original developer of the application may install pieces of code (SDKs) from partners into the application and allow those partners to collect certain information about user interactions on their device and network.

Synchronization and relevance of advertisements

In order to provide ads that are as relevant as possible, Magic VTC © works with different service providers who help us provide end users with similar ads on all devices and platforms. For example, we work with social network advertising services to provide you with relevant advertisements based on your Magic VTC © business through their channels. We may also use service providers to provide you with ads on a mobile website or mobile application that are similar to those on a traditional website. Below are the choices you have for limiting these types of advertising.

Your Choices

You have the right to choose whether or not to accept cookies. However, you should be aware that they play an important role in the operation of our services. Therefore, if you refuse or delete cookies, this may affect the availability and operation of the services.

Most web browsers are set to accept cookies by default. If you wish, you can choose to set your browser to delete or reject cookies. To do so, please refer to the instructions provided by your browser, which are usually available in the “Help” or “Preferences” menu. Some third parties also offer the ability to reject their cookies directly by clicking on an unsubscribe link. You will find more details about this possibility in the table below.

Deleting or rejecting HTTP cookies does not necessarily affect third-party flash cookies, which may be used by us or our partners as part of our services. To delete or disable flash cookies, please visit this site for more information. For more information about cookies, including which cookies have been set on your device and how to manage or delete them, please visit https://youradchoices.com/ and www.youronlinechoices.eu for European visitors.

For mobile users, certain settings in your device’s operating system allow you to enable or disable cookies and share your advertising ID with companies such as Magic VTC © or our advertising service providers. For more information about setting your choices on your mobile device, please visit www.networkadvertising.org/mobile-choices.

To help you control or block certain ads in your mobile applications, you can download and use the ACD mobile application https://youradchoices.com/appchoices.

Types of Cookies and Functions The table below describes the different categories of cookies that our Services use and why we use them. The list of third party cookie providers is provided for informational purposes only and is not exhaustive.

Required: Authentication Cookies: These cookies (including local storage and similar technologies) tell us when you are logged in, allowing us to show you appropriate data and features such as account information, clickstream history, and to correct your account settings.

Non-Required: Analysis and Research: These cookies are used to understand, improve and research products and Services, including when you access the Uber website and associated websites and applications from a computer or cell phone. For example, we may use these cookies to understand how you use the site’s features, and to segment audiences for web page testing. We and our partners may use these technologies and the information we receive to improve the websites, applications, products, services and advertising and to understand how you use them.